Shipping and Returns

World Traveller strives to provide you with efficient courier services. Should you have any concerns regarding delivery, check out the articles below. If you have received your item and realized that it is not up to standard, you may also find our return and exchange policy below.

Shipping

When will my orders be processed?
  • For Cash on Delivery, the order will be processed as soon as the order has been placed.
  • For Credit and Debit cards, we will process your order once payment has been confirmed.
How do you ship my orders?

We partner with reliable third-party logistics providers, including J&T, 2GO, and Ninjavan, to ensure timely and secure delivery of your orders.

Standard Delivery:

  • NCR: 3 days
  • Luzon: 8-10 days
  • Visayas: 10-12 days
  • Mindanao: 12-14 days

Estimate delivery times are to be used as a guide only. 

There might be a delay in receiving your orders during sale events, special holidays, and inclement weather.

How much is your shipping fee/rates?

Shipping rates vary depending on the number of items as well as the shipping location. You can check the shipping rates on the shopping bag summary.

Returns

All items sold at worldtraveller.com.ph go through our quality control procedures. We inspect every item before it is shipped, and all goods shipped are fully insured in case of loss or damage.

However, there are times when the merchandise is damaged, defective, or incorrectly shipped, kindly reach out to us using the chat icon located in the lower right-hand corner of the screen.

Self-Returns Tutorial

Watch the video to learn how to request to return your orders straight from your account